:root{
  --bg:#090b0f;
  --bg-soft:#0d1016;
  --panel:#11151c;
  --panel-2:#151a22;
  --panel-3:#191f29;
  --line:#252c36;
  --line-soft:#1b212a;
  --text:#f3f5f7;
  --muted:#8d98a7;
  --muted-2:#687382;
  --accent:#ff7a1a;
  --accent-2:#ff9c4a;
  --accent-soft:#ff7a1a18;
  --green:#3ccf91;
  --green-soft:#3ccf9118;
  --yellow:#f4b942;
  --yellow-soft:#f4b94218;
  --red:#ef6262;
  --red-soft:#ef626218;
  --blue:#55a7ff;
  --radius:16px;
  --shadow:0 18px 55px rgba(0,0,0,.24);
}
*{box-sizing:border-box}
html{background:var(--bg)}
body{margin:0;background:radial-gradient(circle at 70% -25%,#28201a 0,transparent 30%),var(--bg);color:var(--text);font:14px/1.5 Inter,Segoe UI,Arial,sans-serif;min-height:100vh}
a{color:var(--accent-2);text-decoration:none}
button,input,textarea,select{font:inherit}
button,.button{border:1px solid var(--line);background:var(--panel-3);color:var(--text);padding:10px 14px;border-radius:10px;cursor:pointer;text-decoration:none;font-weight:650;transition:.16s ease}
button:hover,.button:hover{border-color:#39424f;transform:translateY(-1px)}
.primary{background:linear-gradient(135deg,#ed6810,var(--accent));border-color:#ff8b38;color:white;box-shadow:0 8px 24px #ff7a1a20}
.danger{background:#38181b;border-color:#6d292e;color:#ffb8bc}
.ghost{background:transparent}
.compact{padding:7px 11px}
input,textarea,select{width:100%;background:#0b0e13;color:var(--text);border:1px solid #303743;border-radius:10px;padding:11px 12px;outline:none}
input:focus,textarea:focus,select:focus{border-color:var(--accent);box-shadow:0 0 0 3px var(--accent-soft)}
textarea{resize:vertical}
label{color:#b6bec9;font-size:12px;display:grid;gap:6px}
small,.muted{color:var(--muted)}
code{font:12px/1.45 Consolas,monospace;color:#d6dae0}

.topbar{height:70px;position:fixed;top:0;left:0;right:0;background:#090b0fee;backdrop-filter:blur(18px);border-bottom:1px solid var(--line-soft);display:flex;align-items:center;justify-content:space-between;padding:0 22px;z-index:30}
.topbar-left,.topbar-actions,.brand{display:flex;align-items:center}
.topbar-left{gap:8px}
.topbar-actions{gap:10px;color:var(--muted)}
.brand{gap:11px;color:var(--text)}
.brand-mark{width:38px;height:38px;border-radius:12px;background:linear-gradient(145deg,var(--accent),#c94600);display:grid;place-items:center;font-weight:900;letter-spacing:-.04em;box-shadow:0 8px 22px #ff7a1a28}
.brand-copy{display:grid}
.brand-copy strong{font-size:14px}
.brand-copy small{font-size:10px;text-transform:uppercase;letter-spacing:.11em}
.online-dot{width:8px;height:8px;border-radius:50%;background:var(--green);box-shadow:0 0 12px var(--green)}
.online-text{font-size:12px}
.menu-toggle{display:none;padding:8px 10px}

.sidebar{position:fixed;top:70px;left:0;bottom:0;width:238px;background:#0b0e13e8;border-right:1px solid var(--line-soft);padding:18px 12px;overflow:auto;z-index:25}
.nav-group{margin-bottom:20px}
.nav-group.nav-system{margin-top:24px}
.nav-label{font-size:10px;letter-spacing:.14em;text-transform:uppercase;color:var(--muted-2);padding:0 12px 7px}
.nav-item{display:flex;align-items:center;gap:11px;color:#afb7c2;padding:10px 12px;border-radius:10px;margin:2px 0;transition:.15s ease}
.nav-item:hover{background:#151a22;color:white}
.nav-item.active{background:var(--accent-soft);color:#ffb47e;border:1px solid #ff7a1a26}
.nav-icon{width:20px;text-align:center;font-size:16px}
.sidebar-backdrop{display:none}

main{margin-left:238px;padding:104px 28px 60px;max-width:1660px}
.login-main{margin:0;display:grid;place-items:center;min-height:100vh;padding:30px}
.login-card{width:min(480px,96%);background:linear-gradient(160deg,#171b23,#0e1117);border:1px solid var(--line);border-radius:22px;padding:34px;box-shadow:var(--shadow)}

.pagehead{display:flex;justify-content:space-between;align-items:flex-end;gap:20px;margin-bottom:22px}
.pagehead h1,.login-card h1{font-size:clamp(28px,3vw,38px);line-height:1.1;margin:5px 0 7px;letter-spacing:-.035em}
.pagehead p,.login-card p{margin:0;color:var(--muted)}
.eyebrow{color:var(--accent);letter-spacing:.14em;font-size:10px;font-weight:800}
.page-actions{display:flex;gap:8px}
.page-count{color:var(--muted);background:var(--panel);border:1px solid var(--line);border-radius:999px;padding:7px 12px}
.backlink{display:inline-flex;margin-bottom:15px;color:var(--muted)}
.backlink:hover{color:var(--text)}

.card{background:linear-gradient(145deg,#12161d,#0e1218);border:1px solid var(--line);border-radius:var(--radius);padding:20px;margin-bottom:18px;box-shadow:0 10px 30px rgba(0,0,0,.08)}
.compact-card{padding:12px}
.section-head{display:flex;align-items:flex-start;justify-content:space-between;gap:15px;margin-bottom:14px}
.section-head h2,.card h2{margin:0;font-size:18px;letter-spacing:-.02em}
.empty-state{color:var(--muted);padding:24px;text-align:center;border:1px dashed #2b333e;border-radius:12px}
.empty-state.small{padding:14px}

.metrics-grid{display:grid;grid-template-columns:repeat(4,minmax(160px,1fr));gap:12px;margin-bottom:18px}
.metric-card{display:grid;gap:4px;min-height:126px;padding:18px;background:linear-gradient(145deg,#131820,#0e1117);border:1px solid var(--line);border-radius:var(--radius);color:var(--text)}
a.metric-card:hover{border-color:#414a57;transform:translateY(-2px)}
.metric-card span{color:var(--muted)}
.metric-card b{font-size:30px;letter-spacing:-.04em}
.metric-card small{margin-top:auto}
.metric-card.accent{border-color:#ff7a1a55;background:linear-gradient(145deg,#201710,#111216)}
.metric-card.success{border-color:#3ccf9140}
.metric-card.warning{border-color:#f4b94242}
.mini-metrics{grid-template-columns:repeat(3,minmax(150px,220px))}
.customer-metrics{grid-template-columns:repeat(4,minmax(150px,1fr))}

.dashboard-grid{display:grid;grid-template-columns:1.15fr .85fr;gap:18px}
.attention-list,.message-preview-list{display:grid}
.attention-item{display:flex;justify-content:space-between;align-items:center;gap:12px;padding:13px 0;border-bottom:1px solid var(--line-soft);color:var(--text)}
.attention-item:last-child{border-bottom:0}
.attention-item>div{display:grid;min-width:0}
.attention-item span:not(.status){color:#c9ced5}
.attention-item small{white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:520px}
.message-preview{display:flex;gap:11px;padding:11px 0;border-bottom:1px solid var(--line-soft);color:var(--text)}
.message-preview:last-child{border-bottom:0}
.message-preview-body{display:grid;min-width:0}
.message-preview-body>span{white-space:nowrap;overflow:hidden;text-overflow:ellipsis;color:#c7cdd5}
.avatar{flex:0 0 auto;width:36px;height:36px;border-radius:50%;display:grid;place-items:center;background:linear-gradient(145deg,#2b241f,#171b21);border:1px solid #41362e;color:#ffad72;font-weight:800}
.avatar.large{width:48px;height:48px;font-size:18px}

.status{display:inline-flex;align-items:center;width:max-content;max-width:100%;padding:5px 9px;border-radius:999px;border:1px solid #343b45;background:#181d24;color:#c9d0d8;font-size:11px;font-weight:750;white-space:nowrap}
.status-large{padding:8px 13px;font-size:12px}
.status-new{color:#ffb27a;border-color:#ff7a1a55;background:var(--accent-soft)}
.status-viewed{color:#aeb8c5}
.status-diagnosis,.status-testing{color:#75baff;border-color:#55a7ff55;background:#55a7ff12}
.status-waiting_approval,.status-waiting_parts{color:#ffd27b;border-color:#f4b94255;background:var(--yellow-soft)}
.status-approved,.status-in_progress,.status-ready,.status-completed,.status-warranty{color:#74e0af;border-color:#3ccf9155;background:var(--green-soft)}
.status-cancelled{color:#ff9292;border-color:#ef626255;background:var(--red-soft)}

.tablewrap{overflow:auto}
.data-table{width:100%;border-collapse:collapse}
.data-table th{text-align:left;color:#707b89;font-size:10px;text-transform:uppercase;letter-spacing:.08em}
.data-table td,.data-table th{padding:12px 10px;border-bottom:1px solid var(--line-soft);vertical-align:middle}
.data-table tbody tr:last-child td{border-bottom:0}
.clickrow{cursor:pointer}
.clickrow:hover{background:#171c23}
.data-table td>small,.tickets-table td>small{display:block;margin-top:3px}
.problem-cell{max-width:390px;color:#c1c7cf}
.row-action{white-space:nowrap}

.status-tabs{display:flex;gap:7px;flex-wrap:wrap;margin-bottom:12px}
.status-tabs a{display:flex;gap:6px;align-items:center;padding:7px 10px;border:1px solid var(--line);border-radius:999px;color:var(--muted)}
.status-tabs a span{background:#202630;border-radius:999px;padding:0 6px;font-size:11px}
.status-tabs a.active{color:#ffb27a;border-color:#ff7a1a55;background:var(--accent-soft)}
.filterbar{display:flex;align-items:center;gap:8px}
.filterbar select{width:auto;min-width:150px}
.search-field{position:relative;display:flex;align-items:center;min-width:280px}
.search-field span{position:absolute;left:11px;color:var(--muted);z-index:1}
.search-field input{padding-left:31px}
.search-field.grow{flex:1}

.ticket-workspace{display:grid;grid-template-columns:minmax(0,1fr) 365px;gap:18px;align-items:start}
.ticket-sidebar{position:static}
.chat-card{padding:0;overflow:hidden}
.chat-title{padding:20px 20px 0}
.quick-replies{display:flex;gap:7px;overflow:auto;padding:4px 20px 13px}
.quick-replies button{white-space:nowrap;font-size:11px;padding:7px 10px;background:#171c23}
.chat-log{height:min(58vh,640px);min-height:420px;overflow-y:auto;padding:18px 20px;background:linear-gradient(180deg,#0d1015,#0b0e13);border-top:1px solid var(--line-soft);border-bottom:1px solid var(--line-soft)}
.chat-message{display:flex;flex-direction:column;align-items:flex-start;margin:10px 0}
.chat-message.admin{align-items:flex-end}
.chat-author{font-size:10px;color:var(--muted);margin:0 7px 4px}
.chat-bubble{max-width:min(78%,650px);background:#171d25;border:1px solid #29313c;border-radius:5px 15px 15px 15px;padding:10px 12px}
.chat-message.admin .chat-bubble{background:#2a1b12;border-color:#5d3822;border-radius:15px 5px 15px 15px}
.chat-bubble p{margin:0 0 5px;white-space:pre-wrap;overflow-wrap:anywhere}
.chat-bubble small{font-size:10px}
.chat-system{text-align:center;margin:14px auto;color:var(--muted);font-size:11px}
.chat-system span{display:inline-block;background:#131820;border:1px solid var(--line);border-radius:999px;padding:5px 10px}
.chat-system small{display:block;margin-top:3px}
.chat-composer{padding:15px 20px 20px;background:#10141a}
.chat-composer textarea{min-height:74px}
.composer-actions{display:flex;align-items:center;justify-content:space-between;gap:10px;margin-top:9px}
.file-button{display:flex;align-items:center;width:max-content;padding:9px 11px;border:1px solid var(--line);border-radius:10px;cursor:pointer}
.file-button input{display:none}
.side-card h2{margin-bottom:14px}
.client-summary{display:flex;gap:11px;align-items:center;margin-bottom:16px}
.client-summary>div{display:grid}
.detail-list{display:grid;grid-template-columns:120px 1fr;gap:8px;margin:0}
.detail-list dt{color:var(--muted)}
.detail-list dd{margin:0;overflow-wrap:anywhere}
.problem-box{background:#0c1015;border:1px solid var(--line-soft);border-radius:11px;padding:13px;white-space:pre-wrap}
.details-block{border-top:1px solid var(--line-soft);margin-top:14px;padding-top:12px}
.details-block summary,.card>summary{cursor:pointer;font-weight:700;color:#d5dae0}
.inner-form{margin-top:15px}
.price-summary{display:grid;gap:8px}
.price-summary>div{display:flex;justify-content:space-between;gap:10px}
.price-summary span{color:var(--muted)}
.media-list,.estimate-list{display:grid;gap:8px}
.media-item{display:flex;gap:10px;padding:9px;border:1px solid var(--line-soft);border-radius:10px;color:var(--text)}
.media-item>span:last-child{display:grid}
.estimate-item{border:1px solid var(--line-soft);border-radius:10px;padding:10px}
.estimate-item>div{display:flex;justify-content:space-between}
.estimate-item p{margin-bottom:0;color:#c3c9d0}

.customer-grid{display:grid;grid-template-columns:repeat(3,minmax(240px,1fr));gap:13px}
.customer-card{color:var(--text);margin:0;transition:.16s ease}
.customer-card:hover{border-color:#424b58;transform:translateY(-2px)}
.customer-head{display:flex;align-items:center;gap:10px}
.customer-head>div{display:grid;min-width:0}
.customer-head .arrow{margin-left:auto;color:var(--accent)}
.customer-meta{display:grid;grid-template-columns:1fr 1fr;gap:8px;margin:15px 0}
.customer-meta>div{display:grid;background:#0d1117;border-radius:10px;padding:9px}
.customer-meta span{font-size:10px;color:var(--muted)}
.device-item,.review-inline{display:grid;padding:10px 0;border-bottom:1px solid var(--line-soft)}
.device-item:last-child,.review-inline:last-child{border-bottom:0}

.formgrid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:13px}
.stack{display:grid;gap:13px}
.wide{grid-column:1/-1}
.check{display:flex;align-items:center;gap:8px}
.check input{width:auto}
.create-service:not([open]){display:none}
.service-list{display:grid;gap:10px}
.service-card{margin:0;padding:0;overflow:hidden}
.service-card.disabled{opacity:.68}
.service-card>summary{list-style:none;padding:16px 18px}
.service-card>summary::-webkit-details-marker{display:none}
.service-summary{display:flex;justify-content:space-between;align-items:center;gap:20px}
.service-summary>div:first-child{display:grid;min-width:0}
.service-summary strong{font-size:15px}
.service-summary small{white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:700px}
.service-price{display:grid;justify-items:end;gap:7px;white-space:nowrap;font-weight:700}
.service-edit{border-top:1px solid var(--line-soft);padding:18px}

.content-grid,.review-grid{display:grid;grid-template-columns:repeat(3,minmax(240px,1fr));gap:14px}
.content-card,.review-card{margin:0}
.content-card-top,.review-top{display:flex;justify-content:space-between;gap:10px;align-items:center}
.content-card h3{font-size:19px;margin:12px 0 7px}
.result-box{display:grid;background:#0c1015;border-radius:10px;padding:10px;margin:12px 0}
.content-meta{display:flex;flex-wrap:wrap;gap:8px;margin:13px 0;color:var(--muted);font-size:11px}
.stars{color:#ffc157;letter-spacing:.08em}
.review-card blockquote{margin:17px 0;color:#d6dae0;font-size:15px}
.review-person{display:flex;align-items:center;gap:9px;margin-bottom:15px}
.review-person>div{display:grid}

.campaign-list{display:grid;gap:12px}
.campaign-card{display:grid;grid-template-columns:minmax(0,1fr) minmax(230px,340px);gap:20px}
.campaign-main h3{margin:12px 0 6px}
.preview{white-space:pre-wrap;color:#c4cad2;max-height:150px;overflow:auto}
.campaign-stats{display:flex;flex-wrap:wrap;gap:14px;color:var(--muted);font-size:12px}
.campaign-actions{display:grid;align-content:start;gap:10px}

.settings-layout{max-width:1000px}
.settings-section{display:grid;grid-template-columns:230px minmax(0,1fr);gap:24px}
.settings-heading{display:flex;gap:11px}
.settings-heading>span{display:grid;place-items:center;width:34px;height:34px;border-radius:10px;background:var(--accent-soft);color:var(--accent);font-weight:800}
.settings-heading h2{margin:0}
.settings-heading p{margin:3px 0;color:var(--muted);font-size:12px}
.settings-save{position:sticky;bottom:15px;display:flex;justify-content:flex-end;padding:10px;background:#090b0fd9;backdrop-filter:blur(12px);border-radius:14px}

.audit-details{max-width:420px}
.audit-details summary{cursor:pointer;color:var(--accent-2)}
.audit-details code{display:block;white-space:pre-wrap;overflow-wrap:anywhere;background:#0b0e13;padding:8px;border-radius:8px;margin-top:7px}

@media(max-width:1200px){
  .metrics-grid{grid-template-columns:repeat(2,minmax(160px,1fr))}
  .customer-grid,.content-grid,.review-grid{grid-template-columns:repeat(2,minmax(240px,1fr))}
  .ticket-workspace{grid-template-columns:minmax(0,1fr) 320px}
}
@media(max-width:900px){
  .menu-toggle{display:block}
  .online-text{display:none}
  .sidebar{transform:translateX(-105%);transition:.2s ease;box-shadow:30px 0 70px #0008}
  body.nav-open .sidebar{transform:translateX(0)}
  body.nav-open .sidebar-backdrop{display:block;position:fixed;inset:70px 0 0;background:#0008;z-index:20}
  main{margin-left:0;padding:94px 14px 45px}
  .ticket-workspace,.dashboard-grid{grid-template-columns:1fr}
  .ticket-sidebar{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}
  .ticket-sidebar .card{margin:0}
  .chat-log{height:55vh}
  .filterbar{flex-wrap:wrap}
  .search-field{min-width:100%;flex:1}
  .filterbar select{flex:1}
  .campaign-card{grid-template-columns:1fr}
  .settings-section{grid-template-columns:1fr}
}
@media(max-width:650px){
  .topbar{padding:0 12px}
  .brand-copy small{display:none}
  .topbar-actions{gap:5px}
  .pagehead{align-items:flex-start;flex-direction:column}
  .page-actions{width:100%}
  .page-actions .button{flex:1;text-align:center}
  .metrics-grid,.customer-metrics{grid-template-columns:repeat(2,minmax(0,1fr))}
  .metric-card{min-height:110px;padding:14px}
  .metric-card b{font-size:25px}
  .customer-grid,.content-grid,.review-grid,.ticket-sidebar{grid-template-columns:1fr}
  .formgrid{grid-template-columns:1fr}
  .wide{grid-column:auto}
  .service-summary{align-items:flex-start}
  .service-price{font-size:12px}
  .composer-actions{align-items:stretch;flex-direction:column}
  .composer-actions .primary,.file-button{width:100%;justify-content:center}
  .chat-bubble{max-width:90%}
  .detail-list{grid-template-columns:105px 1fr}
  .status-tabs{overflow:auto;flex-wrap:nowrap;padding-bottom:3px}
  .status-tabs a{white-space:nowrap}
  .tickets-table thead{display:none}
  .tickets-table,.tickets-table tbody,.tickets-table tr,.tickets-table td{display:block;width:100%}
  .tickets-table tr{padding:12px 0;border-bottom:1px solid var(--line)}
  .tickets-table td{display:grid;grid-template-columns:90px 1fr;border:0;padding:5px 8px}
  .tickets-table td:before{content:attr(data-label);color:var(--muted);font-size:10px;text-transform:uppercase}
  .problem-cell{max-width:none}
}


/* WEB_PANEL_2_PHASE1_1_UI_RESPONSIVE */

/*
  Phase 1.1 presentation layer.
  Desktop / laptop / tablet / mobile / touch / accessibility.
*/

:root{
  --surface:#10151d;
  --surface-raised:#151b24;
  --surface-hover:#1a222d;
  --border-strong:#343e4b;
  --accent-glow:rgba(255,122,26,.16);
  --content-max:1540px;
  --touch-target:44px;
  --radius-sm:11px;
  --radius-md:16px;
  --radius-lg:20px;
}

html{
  color-scheme:dark;
  -webkit-text-size-adjust:100%;
  text-size-adjust:100%;
  scroll-behavior:smooth;
}

body{
  font-family:
    Inter,
    ui-sans-serif,
    -apple-system,
    BlinkMacSystemFont,
    "Segoe UI",
    Roboto,
    "Noto Sans",
    Ubuntu,
    Cantarell,
    Arial,
    sans-serif;
  -webkit-font-smoothing:antialiased;
  text-rendering:optimizeLegibility;
  overflow-x:hidden;
}

button,
.button,
.nav-item,
.status-tabs a,
.metric-card,
.row-action,
.customer-card{
  -webkit-tap-highlight-color:transparent;
  touch-action:manipulation;
}

button,
.button{
  display:inline-flex;
  align-items:center;
  justify-content:center;
  gap:7px;
  min-height:42px;
  padding:10px 15px;
  border-color:#313b48;
  background:linear-gradient(180deg,#1a212b,#141a22);
  box-shadow:0 1px 0 rgba(255,255,255,.025) inset;
}

button.primary,
.button.primary{
  border-color:rgba(255,148,70,.72);
  background:linear-gradient(135deg,#f06b12,#ff8429);
  box-shadow:
    0 10px 28px rgba(255,122,26,.17),
    0 1px 0 rgba(255,255,255,.18) inset;
}

button.ghost,
.button.ghost{
  background:#111720;
  border-color:#303a47;
}

button.compact,
.button.compact{
  min-height:36px;
  padding:7px 12px;
  border-radius:9px;
}

button:focus-visible,
.button:focus-visible,
a:focus-visible,
input:focus-visible,
textarea:focus-visible,
select:focus-visible,
summary:focus-visible{
  outline:3px solid rgba(255,142,61,.34);
  outline-offset:2px;
}

.topbar{
  height:68px;
  padding:0 22px;
  background:rgba(7,11,17,.91);
  border-bottom-color:#202936;
  box-shadow:0 8px 30px rgba(0,0,0,.14);
}

.brand{
  min-height:46px;
}

.brand-mark{
  width:40px;
  height:40px;
  border-radius:13px;
  box-shadow:
    0 9px 28px rgba(255,122,26,.25),
    inset 0 1px rgba(255,255,255,.16);
}

.brand-copy strong{
  font-size:14px;
  letter-spacing:-.01em;
}

.sidebar{
  top:68px;
  width:244px;
  padding:18px 12px 24px;
  background:
    linear-gradient(180deg,rgba(13,18,25,.97),rgba(9,13,19,.98));
  border-right-color:#202936;
}

.nav-group{
  margin-bottom:18px;
}

.nav-label{
  padding:0 10px 7px;
  font-size:9px;
  font-weight:800;
  color:#717e90;
}

.nav-item{
  min-height:44px;
  padding:9px 10px;
  border:1px solid transparent;
  border-radius:12px;
  font-weight:620;
}

.nav-icon{
  width:30px;
  height:30px;
  flex:0 0 30px;
  display:grid;
  place-items:center;
  border:1px solid #27313d;
  border-radius:9px;
  background:#121923;
  color:#9ba8b7;
  font-size:14px;
}

.nav-item.active{
  background:
    linear-gradient(90deg,rgba(255,122,26,.14),rgba(255,122,26,.045));
  border-color:rgba(255,122,26,.25);
  color:#ffd1ae;
}

.nav-item.active .nav-icon{
  color:#ffae72;
  border-color:rgba(255,122,26,.35);
  background:rgba(255,122,26,.1);
}

main{
  margin-left:244px;
  width:calc(100% - 244px);
  max-width:var(--content-max);
  padding:100px 30px 64px;
}

.pagehead{
  align-items:center;
  margin-bottom:24px;
}

.pagehead h1,
.login-card h1{
  font-size:clamp(29px,2.6vw,40px);
}

.pagehead p{
  max-width:720px;
  font-size:13px;
}

.page-actions{
  flex-wrap:wrap;
}

.page-count{
  border-color:#303946;
  background:#121923;
  font-weight:650;
}

.card{
  background:
    linear-gradient(145deg,rgba(18,25,34,.98),rgba(12,18,26,.98));
  border-color:#263240;
  border-radius:18px;
  box-shadow:
    0 14px 36px rgba(0,0,0,.12),
    inset 0 1px rgba(255,255,255,.018);
}

.section-head{
  align-items:center;
}

.section-action{
  flex:0 0 auto;
  color:#d7dee7;
}

.metrics-grid{
  grid-template-columns:repeat(4,minmax(0,1fr));
  gap:14px;
}

.metric-card{
  position:relative;
  min-height:138px;
  padding:18px;
  border-color:#293543;
  border-radius:17px;
  background:
    radial-gradient(circle at 100% 0,rgba(255,255,255,.035),transparent 35%),
    linear-gradient(145deg,#141b25,#0f151d);
  box-shadow:
    0 10px 24px rgba(0,0,0,.1),
    inset 0 1px rgba(255,255,255,.02);
  overflow:hidden;
}

a.metric-card{
  padding-right:58px;
}

a.metric-card::after{
  content:"→";
  position:absolute;
  top:15px;
  right:15px;
  width:30px;
  height:30px;
  display:grid;
  place-items:center;
  border:1px solid #344151;
  border-radius:10px;
  background:#18212c;
  color:#aeb9c8;
  font-size:15px;
  transition:
    transform .16s ease,
    background .16s ease,
    border-color .16s ease,
    color .16s ease;
}

.metric-card span{
  color:#a1adbc;
  font-weight:650;
}

.metric-card b{
  margin-top:5px;
  font-size:34px;
  line-height:1;
}

.metric-card small{
  line-height:1.35;
  color:#788699;
}

.metric-card.accent{
  background:
    radial-gradient(circle at 100% 0,rgba(255,122,26,.13),transparent 43%),
    linear-gradient(145deg,#1b1715,#11161d);
}

.metric-card.success{
  background:
    radial-gradient(circle at 100% 0,rgba(60,207,145,.09),transparent 43%),
    linear-gradient(145deg,#121b1a,#10161d);
}

.metric-card.warning{
  background:
    radial-gradient(circle at 100% 0,rgba(244,185,66,.09),transparent 43%),
    linear-gradient(145deg,#1a1812,#10161d);
}

.dashboard-grid{
  gap:20px;
}

.attention-item,
.message-preview{
  margin:4px 0;
  padding:12px;
  border:1px solid transparent;
  border-radius:12px;
}

.attention-item:last-child,
.message-preview:last-child{
  border-bottom:1px solid transparent;
}

.message-preview .avatar{
  margin-top:2px;
}

.status{
  min-height:26px;
  padding:4px 9px;
  letter-spacing:.01em;
}

.tablewrap{
  border:1px solid #222d39;
  border-radius:13px;
  overflow:auto;
}

.data-table{
  background:rgba(7,11,16,.22);
}

.data-table th{
  padding-top:13px;
  padding-bottom:13px;
  background:#101720;
  color:#8090a3;
  font-weight:750;
}

.data-table td{
  height:54px;
}

.row-action{
  min-height:34px;
  padding:6px 11px;
  border:1px solid #344150;
  border-radius:9px;
  background:#161f29;
  color:#d7e0ea;
  font-size:12px;
  font-weight:700;
  text-decoration:none;
  white-space:nowrap;
}

.status-tabs{
  gap:8px;
}

.status-tabs a{
  min-height:38px;
  padding:7px 12px;
  border-radius:11px;
  background:#111821;
  font-weight:650;
}

.status-tabs a span{
  min-width:23px;
  text-align:center;
  padding:2px 6px;
}

.filterbar{
  gap:10px;
}

.search-field input,
.filterbar select{
  min-height:42px;
}

.customer-card{
  border-color:#273340;
  background:
    radial-gradient(circle at 100% 0,rgba(255,122,26,.045),transparent 32%),
    linear-gradient(145deg,#141b24,#10161e);
}

.customer-head .arrow{
  width:32px;
  height:32px;
  display:grid;
  place-items:center;
  border:1px solid #33404d;
  border-radius:10px;
  background:#17202a;
}

.backlink.button{
  width:max-content;
  margin-bottom:17px;
  color:#cbd4df;
}

.chat-bubble{
  box-shadow:0 5px 16px rgba(0,0,0,.08);
}

input,
textarea,
select{
  min-height:42px;
  border-color:#303b49;
  background:#0c1219;
}

input::placeholder,
textarea::placeholder{
  color:#667487;
}

@media (hover:hover) and (pointer:fine){
  button:hover,
  .button:hover,
  .row-action:hover{
    transform:translateY(-1px);
    border-color:#49576a;
  }

  .nav-item:hover{
    background:#151d27;
    border-color:#273340;
  }

  a.metric-card:hover{
    transform:translateY(-3px);
    border-color:#455366;
    box-shadow:
      0 16px 34px rgba(0,0,0,.16),
      inset 0 1px rgba(255,255,255,.025);
  }

  a.metric-card:hover::after{
    transform:translateX(2px);
    color:white;
    background:#202b38;
    border-color:#516175;
  }

  .attention-item:hover,
  .message-preview:hover{
    background:#141c26;
    border-color:#273441;
  }

  .row-action:hover{
    color:white;
    background:#1c2733;
  }

  .customer-card:hover{
    border-color:#465568;
  }
}

@media (max-width:1280px){
  main{
    padding-left:22px;
    padding-right:22px;
  }

  .metrics-grid{
    grid-template-columns:repeat(3,minmax(0,1fr));
  }
}

@media (max-width:1080px){
  .metrics-grid{
    grid-template-columns:repeat(2,minmax(0,1fr));
  }

  .dashboard-grid{
    grid-template-columns:1fr;
  }
}

@media (max-width:900px){
  body.nav-open{
    overflow:hidden;
  }

  .topbar{
    height:64px;
  }

  .menu-toggle{
    display:inline-flex;
    width:42px;
    min-width:42px;
    height:42px;
    padding:0;
    font-size:19px;
  }

  .sidebar{
    top:64px;
    width:min(320px,calc(100vw - 46px));
    padding-bottom:
      max(24px,env(safe-area-inset-bottom));
  }

  body.nav-open .sidebar-backdrop{
    inset:64px 0 0;
    backdrop-filter:blur(2px);
  }

  main{
    width:100%;
    margin-left:0;
    padding:
      88px
      max(16px,env(safe-area-inset-right))
      max(48px,env(safe-area-inset-bottom))
      max(16px,env(safe-area-inset-left));
  }

  .pagehead{
    align-items:flex-start;
  }

  .ticket-sidebar{
    grid-template-columns:repeat(2,minmax(0,1fr));
  }
}

@media (max-width:650px){
  .topbar{
    padding-left:max(10px,env(safe-area-inset-left));
    padding-right:max(10px,env(safe-area-inset-right));
  }

  .brand{
    gap:8px;
  }

  .brand-mark{
    width:36px;
    height:36px;
    border-radius:11px;
  }

  .brand-copy strong{
    font-size:13px;
  }

  .topbar-actions .compact{
    min-height:38px;
  }

  main{
    padding-top:82px;
  }

  .pagehead{
    gap:15px;
    margin-bottom:18px;
  }

  .pagehead h1{
    margin-top:4px;
  }

  .page-actions{
    display:grid;
    grid-template-columns:repeat(2,minmax(0,1fr));
    width:100%;
  }

  .metrics-grid,
  .customer-metrics{
    grid-template-columns:repeat(2,minmax(0,1fr));
    gap:10px;
  }

  .metric-card{
    min-height:124px;
    padding:14px;
    border-radius:14px;
  }

  a.metric-card{
    padding-right:45px;
  }

  a.metric-card::after{
    top:12px;
    right:12px;
    width:27px;
    height:27px;
    border-radius:8px;
  }

  .metric-card b{
    font-size:28px;
  }

  .card{
    padding:15px;
    border-radius:15px;
  }

  .section-head{
    margin-bottom:11px;
  }

  .section-head h2,
  .card h2{
    font-size:17px;
  }

  .section-action{
    min-height:34px;
    font-size:12px;
  }

  .attention-item,
  .message-preview{
    padding:10px;
  }

  .filterbar{
    padding:10px;
  }

  .filterbar select,
  .filterbar button,
  .filterbar .button{
    flex:1 1 calc(50% - 5px);
  }

  .status-tabs{
    margin-left:-1px;
    margin-right:-1px;
    overflow-x:auto;
    flex-wrap:nowrap;
    padding:1px 1px 7px;
    scrollbar-width:none;
  }

  .status-tabs::-webkit-scrollbar{
    display:none;
  }

  .status-tabs a{
    flex:0 0 auto;
    min-height:40px;
    white-space:nowrap;
  }

  .tickets-table thead,
  .dashboard-tickets thead,
  .profile-tickets thead{
    display:none;
  }

  .tickets-table,
  .tickets-table tbody,
  .tickets-table tr,
  .tickets-table td,
  .dashboard-tickets,
  .dashboard-tickets tbody,
  .dashboard-tickets tr,
  .dashboard-tickets td,
  .profile-tickets,
  .profile-tickets tbody,
  .profile-tickets tr,
  .profile-tickets td{
    display:block;
    width:100%;
  }

  .tickets-table tr,
  .dashboard-tickets tr,
  .profile-tickets tr{
    margin:10px;
    padding:10px;
    width:auto;
    border:1px solid #273340;
    border-radius:13px;
    background:#111821;
  }

  .tickets-table tr:last-child,
  .dashboard-tickets tr:last-child,
  .profile-tickets tr:last-child{
    margin-bottom:10px;
  }

  .tickets-table td,
  .dashboard-tickets td,
  .profile-tickets td{
    min-height:0;
    display:grid;
    grid-template-columns:92px minmax(0,1fr);
    gap:10px;
    align-items:start;
    padding:7px 5px;
    border:0;
  }

  .tickets-table td::before,
  .dashboard-tickets td::before,
  .profile-tickets td::before{
    content:attr(data-label);
    color:#718095;
    font-size:9px;
    font-weight:800;
    letter-spacing:.06em;
    text-transform:uppercase;
  }

  .dashboard-tickets .row-action,
  .profile-tickets .row-action{
    width:max-content;
  }

  .tablewrap{
    border:0;
    border-radius:0;
    overflow:visible;
  }

  .chat-log{
    min-height:360px;
    height:52dvh;
  }

  .chat-bubble{
    max-width:92%;
  }

  .detail-list{
    grid-template-columns:100px minmax(0,1fr);
  }
}

@media (max-width:430px){
  .brand-copy strong{
    max-width:145px;
    overflow:hidden;
    text-overflow:ellipsis;
    white-space:nowrap;
  }

  .online-dot{
    display:none;
  }

  .page-actions{
    grid-template-columns:1fr;
  }

  .metrics-grid,
  .customer-metrics{
    grid-template-columns:1fr;
  }

  .metric-card{
    min-height:112px;
  }

  .metric-card b{
    font-size:31px;
  }

  .filterbar select,
  .filterbar button,
  .filterbar .button{
    flex-basis:100%;
    width:100%;
  }

  .ticket-sidebar{
    grid-template-columns:1fr;
  }

  .tickets-table td,
  .dashboard-tickets td,
  .profile-tickets td{
    grid-template-columns:82px minmax(0,1fr);
  }
}

@media (pointer:coarse){
  button,
  .button,
  .nav-item,
  .status-tabs a,
  .row-action{
    min-height:var(--touch-target);
  }

  button:hover,
  .button:hover,
  .nav-item:hover,
  a.metric-card:hover,
  .customer-card:hover{
    transform:none;
  }
}

@media (prefers-reduced-motion:reduce){
  html{
    scroll-behavior:auto;
  }

  *,
  *::before,
  *::after{
    animation-duration:.01ms !important;
    animation-iteration-count:1 !important;
    transition-duration:.01ms !important;
    scroll-behavior:auto !important;
  }
}

@supports (min-height:100dvh){
  body{
    min-height:100dvh;
  }

  .login-main{
    min-height:100dvh;
  }
}

/* PUBLIC_SITE_V1 */
.public-site{background:#080a0d;color:#f4f2ed;overflow-x:hidden}
.public-site::before{content:"";position:fixed;inset:0;pointer-events:none;background:radial-gradient(circle at 78% 10%,rgba(255,122,26,.12),transparent 27%),linear-gradient(rgba(255,255,255,.018) 1px,transparent 1px),linear-gradient(90deg,rgba(255,255,255,.018) 1px,transparent 1px);background-size:auto,44px 44px,44px 44px;mask-image:linear-gradient(to bottom,#000,transparent 72%);z-index:-1}
.legal-page{display:block;max-width:960px;margin:0 auto;padding-top:clamp(72px,9vw,120px)}
.legal-page .public-section-head{margin-bottom:28px}
.legal-page h1{max-width:820px}
.legal-page h2{margin:34px 0 12px;font-size:clamp(1.25rem,2.5vw,1.7rem)}
.legal-page p,.legal-page li{color:var(--muted);line-height:1.75}
.legal-page ul{display:grid;gap:8px;padding-left:22px}
.legal-page a:not(.public-button){color:var(--accent-2)}
.public-header{height:82px;position:fixed;inset:0 0 auto;z-index:50;display:flex;align-items:center;justify-content:space-between;padding:0 max(24px,calc((100vw - 1240px)/2));background:rgba(8,10,13,.84);border-bottom:1px solid rgba(255,255,255,.08);backdrop-filter:blur(20px)}
.public-brand{display:flex;align-items:center;gap:12px;color:#fff}
.public-brand img{width:52px;height:52px;border-radius:50%;object-fit:cover;border:2px solid #ff7a1a;box-shadow:0 0 0 4px rgba(255,122,26,.1)}
.public-brand span{display:grid}.public-brand strong{font-size:15px;letter-spacing:-.01em}.public-brand small{font-size:9px;letter-spacing:.16em;text-transform:uppercase;color:#8e98a4}
.public-nav{display:flex;align-items:center;gap:25px}.public-nav>a{color:#b3bbc5;font-size:12px;font-weight:700;letter-spacing:.03em}.public-nav>a:hover{color:#fff}.public-nav .public-nav-cta{color:#fff;border:1px solid rgba(255,140,62,.58);border-radius:999px;padding:10px 16px;background:rgba(255,122,26,.1)}
.public-menu-toggle{display:none}
.public-main{width:100%;max-width:none;margin:0;padding:0}
.public-hero{min-height:760px;max-width:1240px;margin:0 auto;padding:150px 20px 76px;display:grid;grid-template-columns:minmax(0,1.08fr) minmax(420px,.92fr);align-items:center;gap:46px}
.hero-copy{position:relative;z-index:2}.public-kicker{display:flex;align-items:center;gap:9px;width:max-content;padding:8px 12px;border:1px solid rgba(255,255,255,.1);border-radius:999px;background:rgba(255,255,255,.025);color:#b7c0ca;font-size:11px;font-weight:700;text-transform:uppercase;letter-spacing:.09em}.live-indicator{width:7px;height:7px;border-radius:50%;background:#f4b942;box-shadow:0 0 12px #f4b942}.live-indicator.online{background:#3ccf91;box-shadow:0 0 12px #3ccf91}.live-indicator.offline{background:#f4b942}
.public-hero h1{font-size:clamp(48px,6.6vw,88px);line-height:.97;letter-spacing:-.065em;margin:24px 0;color:#f7f6f2}.public-hero h1 span{color:#8c929a;font-weight:540}.hero-lead{font-size:clamp(17px,2vw,21px);line-height:1.55;color:#abb3bd;max-width:710px;margin:0 0 31px}
.hero-actions,.process-actions{display:flex;gap:11px;align-items:center;flex-wrap:wrap}.public-button{display:inline-flex;align-items:center;justify-content:center;gap:14px;min-height:54px;padding:0 21px;border-radius:13px;font-weight:800;color:#fff;border:1px solid #343b44;transition:.18s ease}.public-button:hover{transform:translateY(-2px);color:#fff}.public-button.primary{background:linear-gradient(135deg,#ec670f,#ff852c);border-color:#ff984f;box-shadow:0 14px 36px rgba(255,122,26,.2)}.public-button.secondary{background:#10141a}.public-button.large{min-height:61px;padding:0 28px;font-size:15px}
.hero-trust{list-style:none;margin:42px 0 0;padding:26px 0 0;border-top:1px solid rgba(255,255,255,.09);display:grid;grid-template-columns:repeat(3,1fr);gap:18px}.hero-trust li{display:flex;align-items:flex-start;gap:10px}.hero-trust b{font-size:10px;color:#ff8a38;border:1px solid rgba(255,122,26,.28);border-radius:7px;padding:3px 5px}.hero-trust span{color:#afb6bf;font-size:12px;line-height:1.45}
.hero-visual{position:relative;min-height:560px;display:grid;place-items:center}.hero-visual::before{content:"";position:absolute;width:440px;height:440px;border-radius:50%;background:radial-gradient(circle,rgba(255,122,26,.18),rgba(255,122,26,.02) 52%,transparent 70%);filter:blur(12px)}.hero-avatar-wrap{position:relative;width:min(440px,85vw);aspect-ratio:1;border-radius:50%;padding:8px;background:linear-gradient(145deg,#ff9b4e,#bf3d00);box-shadow:0 38px 100px rgba(0,0,0,.55),0 0 80px rgba(255,122,26,.12)}.hero-avatar-wrap img{display:block;width:100%;height:100%;object-fit:cover;border-radius:50%;border:8px solid #0b0d11}.hero-orbit{position:absolute;border:1px solid rgba(255,255,255,.1);border-radius:50%}.orbit-one{width:520px;height:520px}.orbit-two{width:590px;height:590px;border-style:dashed;opacity:.45;animation:public-spin 40s linear infinite}@keyframes public-spin{to{transform:rotate(360deg)}}
.hero-chip{position:absolute;z-index:3;border:1px solid rgba(255,255,255,.12);background:rgba(16,20,26,.88);backdrop-filter:blur(14px);box-shadow:0 18px 45px rgba(0,0,0,.35);border-radius:13px}.chip-top{top:66px;right:5px;padding:11px 14px;font-size:11px;font-weight:800}.chip-top span{color:#3ccf91;margin-right:6px}.chip-bottom{bottom:57px;left:0;padding:13px 16px;display:grid}.chip-bottom b{font-size:18px}.chip-bottom span{color:#949da8;font-size:10px}
.proof-strip{border-top:1px solid rgba(255,255,255,.08);border-bottom:1px solid rgba(255,255,255,.08);min-height:74px;display:flex;align-items:center;justify-content:center;gap:24px;padding:16px 24px;color:#89929e;font-size:10px;text-transform:uppercase;letter-spacing:.12em}.proof-strip i{width:4px;height:4px;border-radius:50%;background:#ff7a1a}
.public-section{max-width:1240px;margin:0 auto;padding:112px 20px 0;scroll-margin-top:82px}.public-section-head{display:grid;grid-template-columns:minmax(0,1.2fr) minmax(280px,.8fr);gap:40px;align-items:end;margin-bottom:40px}.section-number{display:block;color:#ff8430;font-size:10px;font-weight:850;letter-spacing:.16em;margin-bottom:13px}.public-section h2,.final-cta h2{font-size:clamp(34px,4.7vw,60px);line-height:1.03;letter-spacing:-.055em;margin:0;max-width:810px}.public-section-head>p{margin:0;color:#929ba6;font-size:15px;line-height:1.65;max-width:480px;justify-self:end}
.public-services-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:15px}.public-service-card{background:linear-gradient(150deg,#11161d,#0c1015);border:1px solid #242c35;border-radius:18px;padding:24px}.service-card-head{display:flex;align-items:center;gap:12px;padding-bottom:19px;border-bottom:1px solid #252d36}.service-card-head>span{width:32px;height:32px;border-radius:9px;display:grid;place-items:center;background:rgba(255,122,26,.1);color:#ff8d3c;font-size:10px;font-weight:900}.service-card-head h3{margin:0;font-size:20px}.public-service-list{display:grid}.public-service-row{display:flex;justify-content:space-between;align-items:flex-start;gap:20px;padding:16px 0;border-bottom:1px solid rgba(255,255,255,.065)}.public-service-row:last-child{border:0;padding-bottom:0}.public-service-row>div{display:grid;gap:4px}.public-service-row strong{font-size:13px}.public-service-row small{font-size:11px;line-height:1.45;max-width:420px}.public-service-row>b{font-size:12px;color:#ffad74;white-space:nowrap}.section-cta{margin-top:16px;padding:18px 20px;border-radius:14px;border:1px solid rgba(255,122,26,.22);background:rgba(255,122,26,.055);display:flex;align-items:center;justify-content:space-between;gap:20px}.section-cta p{margin:0;color:#b6bec7}.section-cta a{font-weight:800;white-space:nowrap}
.process-section{position:relative}.process-grid{list-style:none;margin:0;padding:0;display:grid;grid-template-columns:repeat(4,1fr);border-top:1px solid #2c333c;border-bottom:1px solid #2c333c}.process-grid li{min-height:270px;padding:24px 21px;border-right:1px solid #2c333c;display:flex;flex-direction:column;justify-content:space-between}.process-grid li:last-child{border-right:0}.process-grid li>span{color:#ff8430;font-size:11px;font-weight:900}.process-grid h3{font-size:18px;margin:0 0 10px}.process-grid p{margin:0;color:#8e98a3;font-size:13px;line-height:1.6}.process-actions{margin-top:22px}
.public-portfolio-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:15px}.public-case{overflow:hidden;border:1px solid #28303a;border-radius:18px;background:#0e1319}.public-case>img,.case-placeholder{display:block;width:100%;aspect-ratio:16/10;object-fit:cover;background:radial-gradient(circle at 50% 40%,#372117,#11161c)}.case-placeholder{display:grid;place-items:center}.case-placeholder span{width:76px;height:76px;border-radius:24px;display:grid;place-items:center;background:#ff7a1a;color:#fff;font-weight:950;font-size:25px;transform:rotate(-6deg)}.case-copy{padding:19px}.case-copy>span{color:#ff8d3c;font-size:9px;text-transform:uppercase;letter-spacing:.11em}.case-copy h3{font-size:21px;margin:8px 0}.case-copy p{color:#929ca7;line-height:1.55}.case-copy strong{display:block;padding-top:12px;border-top:1px solid #252d36;font-size:12px;color:#ccd1d7}.honest-empty{display:grid;grid-template-columns:90px minmax(0,1fr);gap:22px;align-items:center;padding:28px;border:1px dashed #343d48;border-radius:18px;background:#0d1116}.empty-symbol{width:72px;height:72px;display:grid;place-items:center;border-radius:20px;background:#151c24;color:#ff8d3c;font-size:31px}.honest-empty h3{font-size:21px;margin:0 0 6px}.honest-empty p{margin:0;color:#929ca7;max-width:760px}
.public-reviews-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:15px}.public-reviews-grid article{display:grid;min-height:240px;padding:22px;border:1px solid #28303a;border-radius:18px;background:#0f141a}.public-stars{color:#ff9b55;letter-spacing:.12em}.public-reviews-grid blockquote{margin:24px 0;font-size:16px;line-height:1.55}.public-reviews-grid footer{display:flex;align-items:center;gap:10px;margin-top:auto}.public-reviews-grid footer>span{width:38px;height:38px;border-radius:50%;display:grid;place-items:center;background:#ff7a1a;color:#fff;font-weight:900}.public-reviews-grid footer>div{display:grid}.public-reviews-grid footer small{font-size:10px}
.safety-section{display:grid;grid-template-columns:1.15fr .85fr;gap:50px;align-items:center;padding-bottom:20px}.safety-copy>p{color:#a0a9b3;font-size:16px;max-width:650px}.safety-copy ul{list-style:none;margin:25px 0 0;padding:0;display:grid;gap:10px}.safety-copy li{position:relative;padding-left:24px;color:#c5cbd2}.safety-copy li::before{content:"✓";position:absolute;left:0;color:#3ccf91;font-weight:900}.safety-panel{min-height:310px;border:1px solid rgba(60,207,145,.25);border-radius:22px;background:radial-gradient(circle at 80% 0,rgba(60,207,145,.1),transparent 45%),#0d1417;padding:34px;display:flex;flex-direction:column;justify-content:flex-end}.shield-mark{width:58px;height:58px;display:grid;place-items:center;border-radius:18px;background:rgba(60,207,145,.12);border:1px solid rgba(60,207,145,.25);color:#54e3a5;font-size:25px;margin-bottom:auto}.safety-panel strong{font-size:21px}.safety-panel p{color:#9eaaa9;line-height:1.6}
.contact-section{display:grid;grid-template-columns:minmax(0,.7fr) minmax(620px,1.3fr);gap:40px;align-items:end}.contact-copy>p{color:#9aa3ae;font-size:15px;line-height:1.65;max-width:520px}.contact-actions{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px}.contact-actions>a{min-height:190px;padding:22px;border-radius:20px;border:1px solid #2c3540;background:#0f141a;display:flex;flex-direction:column;align-items:flex-start;justify-content:flex-end;color:#fff;transition:.18s ease;min-width:0}.contact-actions>a:hover{transform:translateY(-3px);border-color:#ff8736}.contact-actions small{margin-bottom:auto;color:#8f99a4;text-transform:uppercase;letter-spacing:.12em;font-size:9px}.contact-actions strong{font-size:clamp(17px,1.55vw,24px);letter-spacing:-.035em;overflow-wrap:anywhere}.contact-actions span{margin-top:10px;color:#ff9a54;font-size:12px;font-weight:800}.contact-phone{background:radial-gradient(circle at 100% 0,rgba(255,122,26,.16),transparent 48%),#0f141a!important}.contact-telegram{background:radial-gradient(circle at 100% 0,rgba(48,153,255,.13),transparent 48%),#0f141a!important}.contact-email{background:radial-gradient(circle at 100% 0,rgba(73,201,150,.13),transparent 48%),#0f141a!important}
.faq-list{border-top:1px solid #2b333d}.faq-list details{border-bottom:1px solid #2b333d;padding:0}.faq-list summary{list-style:none;cursor:pointer;position:relative;padding:22px 48px 22px 0;font-size:17px;font-weight:750}.faq-list summary::-webkit-details-marker{display:none}.faq-list summary::after{content:"+";position:absolute;right:8px;top:16px;font-size:26px;color:#ff8b38}.faq-list details[open] summary::after{content:"−"}.faq-list p{color:#9ba4af;line-height:1.65;max-width:760px;margin:-4px 0 22px}
.final-cta{max-width:1240px;margin:110px auto 0;padding:55px;border:1px solid rgba(255,122,26,.28);border-radius:25px;background:radial-gradient(circle at 86% 10%,rgba(255,122,26,.2),transparent 35%),linear-gradient(140deg,#17120f,#0d1117);display:flex;align-items:flex-end;justify-content:space-between;gap:30px}.final-cta p{color:#99a2ad;font-size:15px;margin:17px 0 0;max-width:620px}
.public-footer{max-width:1240px;margin:0 auto;padding:90px 20px 120px;display:grid;grid-template-columns:1fr auto;gap:25px;border-top:1px solid #222a33;margin-top:110px}.compact-brand img{width:42px;height:42px}.public-footer p{color:#828c98;max-width:520px}.footer-links{display:grid;align-content:start;justify-items:end;gap:9px}.footer-links a{color:#aeb6c0}.public-footer>small{grid-column:1/-1;padding-top:24px;border-top:1px solid #202730}.mobile-telegram-cta{display:none}
@media(max-width:1000px){.public-header{padding:0 20px}.public-nav{gap:15px}.public-hero{grid-template-columns:1fr;min-height:auto;padding-top:130px}.hero-copy{text-align:center}.public-kicker{margin-inline:auto}.hero-lead{margin-inline:auto}.hero-actions{justify-content:center}.hero-trust{text-align:left}.hero-visual{min-height:520px}.public-section-head{grid-template-columns:1fr}.public-section-head>p{justify-self:start}.process-grid{grid-template-columns:repeat(2,1fr)}.process-grid li:nth-child(2){border-right:0}.process-grid li:nth-child(-n+2){border-bottom:1px solid #2c333c}.public-portfolio-grid,.public-reviews-grid{grid-template-columns:repeat(2,1fr)}}
@media(max-width:760px){.public-header{height:72px}.public-brand img{width:44px;height:44px}.public-menu-toggle{display:inline-flex;min-height:38px;padding:7px 11px}.public-nav{display:none;position:absolute;top:72px;left:12px;right:12px;padding:13px;background:rgba(12,16,21,.98);border:1px solid #2b333d;border-radius:15px;box-shadow:0 24px 60px #0009;align-items:stretch}.public-nav.open{display:grid}.public-nav>a{padding:11px 12px;border-radius:9px}.public-nav .public-nav-cta{text-align:center}.public-hero{padding:112px 16px 55px}.public-hero h1{font-size:clamp(43px,13vw,64px)}.hero-lead{font-size:16px}.hero-actions{display:grid}.public-button{width:100%}.hero-trust{grid-template-columns:1fr;max-width:360px;margin-inline:auto}.hero-visual{min-height:390px}.hero-avatar-wrap{width:min(330px,82vw)}.orbit-one{width:370px;height:370px}.orbit-two{width:420px;height:420px}.hero-chip{font-size:9px}.chip-top{top:28px;right:0}.chip-bottom{bottom:28px}.proof-strip{justify-content:flex-start;overflow:auto}.proof-strip span{white-space:nowrap}.public-section{padding:85px 16px 0}.public-section-head{gap:18px;margin-bottom:28px}.public-services-grid,.public-portfolio-grid,.public-reviews-grid{grid-template-columns:1fr}.public-service-card{padding:18px}.public-service-row{display:grid;gap:7px}.section-cta{align-items:flex-start;flex-direction:column}.process-grid{grid-template-columns:1fr}.process-grid li{min-height:210px;border-right:0;border-bottom:1px solid #2c333c}.process-grid li:nth-child(3){border-bottom:1px solid #2c333c}.honest-empty{grid-template-columns:1fr}.safety-section{grid-template-columns:1fr}.final-cta{margin:85px 16px 0;padding:30px 22px;align-items:stretch;flex-direction:column}.public-footer{grid-template-columns:1fr;margin-top:80px;padding:55px 16px 105px}.footer-links{justify-items:start}.mobile-telegram-cta{display:flex;position:fixed;z-index:60;left:12px;right:12px;bottom:12px;min-height:52px;border-radius:13px;background:linear-gradient(135deg,#ed6810,#ff852b);color:#fff;align-items:center;justify-content:center;font-weight:850;box-shadow:0 14px 45px #000b}.public-footer>small{grid-column:auto}}
@media(max-width:1000px){.contact-section{grid-template-columns:1fr}}
@media(max-width:760px){.contact-actions{grid-template-columns:1fr}.contact-actions>a{min-height:155px}}

/* PUBLIC_SITE_V2 */
.public-nav{gap:20px}.public-nav>a{white-space:nowrap}.public-header-phone{color:#fff!important;font-variant-numeric:tabular-nums}.public-header-phone::before{content:"☎";color:#ff8a38;margin-right:6px}.hero-utility{display:flex;align-items:center;gap:20px;margin-top:15px}.hero-utility a,.hero-utility button{color:#aab3bd;font-size:11px;font-weight:750}.hero-utility button{min-height:0;padding:0;border:0;background:none}.hero-utility a:hover,.hero-utility button:hover{color:#fff;transform:none}
.public-hero{min-height:720px;padding:120px 20px 46px;grid-template-columns:minmax(0,1.14fr) minmax(370px,.86fr);gap:28px}.public-hero h1{font-size:clamp(48px,5.6vw,76px);line-height:.95;margin:18px 0}.public-hero h1 span{display:block;color:#8c929a;font-size:.88em}.hero-lead{font-size:18px;line-height:1.5;margin-bottom:23px}.hero-trust{margin-top:27px;padding-top:20px}.hero-visual{min-height:470px}.hero-avatar-wrap{width:min(390px,80vw)}.hero-visual::before{width:390px;height:390px}.orbit-one{width:455px;height:455px}.orbit-two{width:520px;height:520px}.chip-top{top:45px}.chip-bottom{bottom:35px}
.diagnostic-section{padding-top:92px}.diagnostic-options{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:11px}.diagnostic-options>a{min-height:190px;padding:20px;border:1px solid #28313b;border-radius:18px;background:linear-gradient(155deg,#11171e,#0c1015);display:flex;flex-direction:column;color:#fff;transition:.18s ease}.diagnostic-options>a:hover,.diagnostic-options>a.selected{transform:translateY(-3px);border-color:#ff8437;background:linear-gradient(155deg,#1c1714,#0d1117)}.diagnostic-options span{width:30px;height:30px;border-radius:9px;display:grid;place-items:center;background:#1a2028;color:#ff8a38;font-size:10px;font-weight:900;margin-bottom:auto}.diagnostic-options strong{font-size:17px;margin:20px 0 7px}.diagnostic-options small{font-size:11px;line-height:1.5;color:#909aa5}.diagnostic-result{margin-top:14px;padding:22px;border:1px solid rgba(255,122,26,.35);border-radius:18px;background:radial-gradient(circle at 85% 0,rgba(255,122,26,.12),transparent 42%),#10141a;display:flex;align-items:center;justify-content:space-between;gap:30px}.diagnostic-result[hidden]{display:none}.diagnostic-result small{color:#ff8d3e;text-transform:uppercase;letter-spacing:.13em;font-size:9px}.diagnostic-result h3{font-size:24px;margin:5px 0}.diagnostic-result p{margin:0;color:#9ca5af;max-width:700px}.diagnostic-result .public-button{flex:0 0 auto}
.featured-service-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:13px}.featured-service-card{min-height:250px;padding:23px;border:1px solid #28313b;border-radius:18px;background:linear-gradient(150deg,#11171e,#0c1015);display:flex;flex-direction:column}.featured-service-card>div{display:flex;align-items:center;justify-content:space-between}.featured-service-card>div span{width:31px;height:31px;border-radius:9px;background:rgba(255,122,26,.1);display:grid;place-items:center;color:#ff8b3c;font-size:10px;font-weight:900}.featured-service-card>div small{font-size:9px;color:#8f99a5;text-transform:uppercase;letter-spacing:.11em}.featured-service-card h3{font-size:21px;margin:25px 0 8px}.featured-service-card p{font-size:12px;line-height:1.55;color:#929ca7;margin:0}.featured-service-card>strong{margin-top:auto;padding-top:20px;color:#ffad74}.full-catalog{margin-top:14px;border:1px solid #2a333d;border-radius:17px;background:#0d1218;overflow:hidden}.full-catalog>summary{list-style:none;cursor:pointer;padding:20px 22px;display:grid;grid-template-columns:auto 1fr auto;align-items:center;gap:15px}.full-catalog>summary::-webkit-details-marker{display:none}.full-catalog>summary span{font-size:17px;font-weight:800}.full-catalog>summary small{color:#8f99a5}.full-catalog>summary b{color:#ff934a;font-size:11px}.full-catalog[open]>summary b{font-size:0}.full-catalog[open]>summary b::after{content:"Закрыть −";font-size:11px}.full-catalog-grid{padding:0 14px 14px}.full-catalog-grid .public-service-card{background:#10151b}.section-cta{margin-top:14px}
.clickrow:focus-visible{outline:3px solid rgba(255,142,61,.45);outline-offset:-3px}.ticket-head p a,.client-summary a,.detail-list a{color:#ffad74}.chat-composer{position:relative}.desktop-only{display:inline-flex}
.chat-log{height:clamp(150px,calc(100vh - 570px),600px);min-height:150px}

@media(max-width:1100px){.public-nav{gap:13px}.public-nav>a{font-size:11px}.public-header-phone{display:none}.diagnostic-options{grid-template-columns:repeat(3,minmax(0,1fr))}.featured-service-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media(max-width:1000px){.public-hero{grid-template-columns:1fr;min-height:auto;padding-top:112px}.hero-copy{text-align:center}.hero-utility{justify-content:center}.diagnostic-section{padding-top:80px}}
@media(max-width:900px){.public-header{height:72px}.public-menu-toggle{display:inline-flex;min-height:40px;padding:8px 12px}.public-nav{display:none;position:absolute;top:72px;left:12px;right:12px;padding:13px;background:rgba(12,16,21,.98);border:1px solid #2b333d;border-radius:15px;box-shadow:0 24px 60px #0009;align-items:stretch}.public-nav.open{display:grid}.public-nav>a{font-size:13px;padding:11px 12px;border-radius:9px}.public-nav .public-header-phone{display:block}.public-nav .public-nav-cta{text-align:center}.diagnostic-options{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media(max-width:760px){.public-hero{padding:102px 16px 45px}.public-hero h1{font-size:clamp(41px,12.5vw,58px);margin:16px 0}.hero-lead{font-size:15px}.hero-actions{gap:9px}.hero-utility{flex-direction:column;gap:9px}.hero-trust{margin-top:22px}.hero-visual{min-height:330px}.hero-avatar-wrap{width:min(285px,78vw)}.hero-visual::before{width:290px;height:290px}.orbit-one{width:320px;height:320px}.orbit-two{width:355px;height:355px}.chip-top{top:14px}.chip-bottom{bottom:6px}.diagnostic-options{grid-template-columns:1fr}.diagnostic-options>a{min-height:136px}.diagnostic-options strong{margin-top:13px}.diagnostic-result{align-items:stretch;flex-direction:column}.diagnostic-result .public-button{width:100%}.featured-service-grid{grid-template-columns:1fr}.featured-service-card{min-height:210px}.full-catalog>summary{grid-template-columns:1fr auto}.full-catalog>summary small{grid-column:1/-1;grid-row:2}.mobile-telegram-cta{bottom:max(12px,env(safe-area-inset-bottom));left:max(12px,env(safe-area-inset-left));right:max(12px,env(safe-area-inset-right))}.public-footer{padding-bottom:max(105px,calc(env(safe-area-inset-bottom) + 82px))}.contact-phone strong{font-size:22px}}

/* Public SEO landing pages and conversion paths. */
.public-site{overflow-x:hidden}.public-hero{overflow:hidden}.service-detail-link{display:inline-flex;margin-top:18px;color:#ff9b55;font-size:12px;font-weight:850;letter-spacing:.02em}.service-detail-link:hover{color:#fff}.area-link-grid,.landing-link-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}.area-link-grid>a,.landing-link-grid>a{display:flex;min-height:210px;padding:25px;border:1px solid #2b343e;border-radius:20px;background:radial-gradient(circle at 100% 0,rgba(255,122,26,.12),transparent 50%),#0f141a;flex-direction:column;color:#fff;transition:.18s ease}.area-link-grid>a:hover,.landing-link-grid>a:hover{transform:translateY(-3px);border-color:#ff8736}.area-link-grid small,.landing-link-grid small{color:#ff9b55;font-size:10px;font-weight:900;letter-spacing:.14em}.area-link-grid strong,.landing-link-grid strong{margin-top:auto;font-size:clamp(20px,2.2vw,31px);line-height:1.08;letter-spacing:-.035em}.area-link-grid span,.landing-link-grid span{margin-top:16px;color:#aeb6bf;font-size:12px;font-weight:800}.landing-page{padding-top:96px}.landing-hero{max-width:1200px;margin:auto;padding:80px 28px 60px}.landing-breadcrumbs{display:flex;gap:9px;margin-bottom:45px;color:#78828c;font-size:12px}.landing-breadcrumbs a{color:#b5bec8}.landing-hero h1{max-width:1000px;margin:22px 0;font-size:clamp(48px,7.5vw,100px);line-height:.92;letter-spacing:-.065em}.landing-hero>p{max-width:760px;color:#aeb6bf;font-size:clamp(17px,2vw,22px);line-height:1.6}.landing-hero .hero-actions{margin-top:34px}.landing-trust{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;max-width:880px;margin:48px 0 0;padding:0;list-style:none}.landing-trust li{display:flex;gap:14px;padding:18px;border:1px solid #26303a;border-radius:14px;background:#0d1218}.landing-trust b{color:#ff8a3b}.landing-trust span{font-size:13px;line-height:1.35}.landing-section,.landing-price{max-width:1200px;margin:auto;padding:95px 28px 0}.landing-section>h2,.landing-section>div>h2,.landing-price h2{max-width:850px;margin:18px 0 38px;font-size:clamp(35px,5vw,65px);line-height:1;letter-spacing:-.055em}.landing-columns{display:grid;grid-template-columns:minmax(0,1fr) minmax(350px,.75fr);gap:70px;align-items:start}.landing-check-list{display:grid;gap:0;margin:0;padding:0;list-style:none;border-top:1px solid #29323b}.landing-check-list li{display:flex;gap:14px;padding:20px 0;border-bottom:1px solid #29323b;color:#d6dbe1;line-height:1.45}.landing-check-list span{color:#ff8736;font-weight:900}.landing-steps{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));margin:0;padding:0;list-style:none;border:1px solid #2b333d;border-radius:22px;overflow:hidden}.landing-steps li{min-height:220px;padding:23px;border-right:1px solid #2b333d;background:#0f141a}.landing-steps li:last-child{border-right:0}.landing-steps span{color:#ff8d42;font-size:12px;font-weight:900}.landing-steps p{margin-top:75px;font-size:15px;line-height:1.5}.landing-price{display:grid;grid-template-columns:minmax(0,1fr) minmax(360px,.8fr);gap:60px;align-items:end}.landing-price>p{margin:0;padding:30px;border:1px solid #ff7a1a;border-radius:20px;background:rgba(255,122,26,.08);font-size:18px;line-height:1.6}.landing-link-grid{grid-template-columns:repeat(3,minmax(0,1fr))}.landing-link-grid>a{min-height:230px}.landing-link-grid.compact>a{min-height:185px}.landing-link-grid.compact strong{font-size:20px}.landing-final{max-width:1144px}.public-areas{padding-top:95px}
@media(max-width:900px){.landing-columns,.landing-price{grid-template-columns:1fr}.landing-steps{grid-template-columns:repeat(2,1fr)}.landing-steps li:nth-child(2){border-right:0}.landing-steps li:nth-child(-n+2){border-bottom:1px solid #2b333d}.landing-link-grid{grid-template-columns:repeat(2,1fr)}}
@media(max-width:760px){.landing-page{padding-top:72px}.landing-hero{padding:48px 16px 32px}.landing-breadcrumbs{margin-bottom:28px}.landing-hero h1{font-size:clamp(38px,11vw,52px);line-height:.98;overflow-wrap:anywhere}.landing-hero>p{font-size:16px;overflow-wrap:anywhere}.landing-trust{grid-template-columns:1fr;margin-top:32px}.landing-section,.landing-price{padding:72px 16px 0}.landing-section>h2,.landing-section>div>h2,.landing-price h2{font-size:clamp(34px,10vw,49px)}.landing-steps{grid-template-columns:1fr}.landing-steps li{min-height:160px;border-right:0;border-bottom:1px solid #2b333d}.landing-steps li:nth-child(2){border-bottom:1px solid #2b333d}.landing-steps li:last-child{border-bottom:0}.landing-steps p{margin-top:45px}.area-link-grid,.landing-link-grid{grid-template-columns:1fr}.area-link-grid>a,.landing-link-grid>a{min-height:175px;padding:20px}.area-link-grid strong,.landing-link-grid strong{font-size:23px}.public-areas{padding-top:72px}}
@media(max-width:650px){.desktop-only{display:none}.chat-log{height:50vh;min-height:340px}.chat-composer{position:sticky;bottom:0;z-index:3;padding-bottom:max(16px,env(safe-area-inset-bottom))}.composer-actions{align-items:stretch;flex-direction:column}.composer-actions button,.composer-actions .file-button{width:100%;justify-content:center}}

/* CRM_TICKET_CREATE */
.ticket-create-layout{max-width:1060px;display:grid;gap:15px}.create-section{display:grid;grid-template-columns:220px minmax(0,1fr);gap:28px}.create-fields{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}.create-fields label>small{color:var(--muted);font-size:10px;line-height:1.45}.manual-client-fields{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}.manual-client-fields[hidden]{display:none}.required-mark{color:#ff9a58;font-size:9px;font-weight:850;text-transform:uppercase;letter-spacing:.08em}.consent-check{min-height:44px;padding:12px 14px;border:1px solid #2b3744;border-radius:11px;background:#0d141c}.form-error{max-width:1060px;margin-bottom:15px;padding:13px 16px;border:1px solid rgba(255,99,99,.35);border-radius:12px;background:rgba(255,75,75,.08);color:#ffb1b1}.create-actions{position:sticky;z-index:5;bottom:14px;display:flex;justify-content:flex-end;gap:10px;padding:12px;border:1px solid #283440;border-radius:14px;background:rgba(9,12,17,.94);backdrop-filter:blur(14px);box-shadow:0 14px 36px #0008}.manual-contact-note{display:grid;gap:9px;padding:18px 20px;border-top:1px solid var(--line-soft);background:#0d141b}.manual-contact-note p{margin:0;color:var(--muted)}.manual-contact-note .button{width:max-content}.report-download{width:100%;justify-content:center;margin-top:12px;text-align:center}.report-hint{font-size:11px;line-height:1.5}.report-fields{gap:9px}.report-download[aria-busy="true"]{opacity:.72;pointer-events:none}
@media(max-width:900px){.create-section{grid-template-columns:1fr}.ticket-create-layout{max-width:none}}
@media(max-width:650px){.create-fields,.manual-client-fields{grid-template-columns:1fr}.create-fields .wide{grid-column:auto}.create-actions{display:grid;grid-template-columns:1fr 1fr;bottom:max(10px,env(safe-area-inset-bottom))}.create-actions .button,.create-actions button{width:100%;justify-content:center}.manual-contact-note .button{width:100%}}